Supersapiens

Important Customer Service Announcement from Supersapiens

As a valued member of the Supersapiens community, we owe it to you to be transparent and direct about significant changes that impact our service and your experience.

It is with a heavy heart that we must announce that Supersapiens is going through a strategic restructuring and this will affect our services and your experience with us. This decision comes after considerable efforts to navigate an increasingly challenging business environment, and it is not one we have taken lightly.

As a result of this closure:

  • Shipping of Sensors: We have ceased the shipment of all sensors immediately.
  • Memberships: All memberships have been terminated.
  • App Functionality: The Supersapiens app will continue functioning for the foreseeable future, allowing you to access historical data for another 45-60 days. However, we will no longer provide updates, feature enhancements, or customer support.
  • Dashboard and Integrations: Your access to the Supersapiens dashboard will remain available until March 31, 2024. We encourage you to download and save any data you wish to retain. All third-party integrations will be discontinued. We recommend reviewing any connected services to adjust your settings accordingly.

To check for updates, please reach out to support@supersapiens.com